Employment Type

: Full-Time


: Hospitality - Food Services


Provide an exceptional dining experience to our guests during their stay with us through exceeding proper service standards, possessing a strong knowledge of wine, cocktails and food. A key part of every associate’s responsibilities is to serve as a Shore Lodge/Whitetail ambassador, engaging the guest and other associates at every opportunity. You are responsible for conveying a positive and unforgettable dining/lodging experience.

Skills and Qualifications:

  • To perform this job successfully, you must be able to perform each essential duty at Forbes/AAA, 3/ 4 star/diamond standards.
  • Able to communicate effectively with and receive information from guests and team members
  • Ability to multi-task while maintaining a high level of organization and remaining detail oriented
  • Presenting Excellent customer service skills
  • Must be able to accurately take guest orders, enter into the POS system, and correctly tender it
  • Able to carry 25 lbs on a large oval tray
  • Lifting supplies or equipment of thirty (30) pounds or more
  • Able to count, read and write in the English language
  • Frequent periods of pushing, pulling, bending, stooping, upward reaching and prolonged periods of standing and walking with constant visual and hearing acuity
  • Functional knowledge of food techniques for preparation
  • Desirable:

  • A sense of Maturity and Leadership
  • The ability to functionally multitask with speed and grace
  • An enthusiasm for the food and beverage world
  • 1+ years of relevant Forbes/AAA, 3/4 star/diamond service experience in like property.
  • Time spent in both front of the house and heart of the house positions, as well as bartending
  • Basic Computer skills in Excel and Word, keyboarding

  • Greet guests and present specials
  • Anticipate guest needs and respond appropriately
  • Accurately take guest orders and convey to Chefs
  • Deliver food and beverage accurately and timely
  • Calculate chit accurately
  • Suggest and sell various items from the menus
  • Possess a functional cocktail and wine knowledge with basic preparation and service techniques
  • Know Shore Lodge history and convey when asked
  • Have an understanding of McCall and the surrounding area to help familiarize out of town guests with our local offerings
  • * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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